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Plat — operated by Fievana Inc., 100 Main St E, Hamilton, Ontario, Canada
Last updated: October 17 2026
These Terms of Service ("Terms") govern your access to and use of Plat, including our website, mobile applications, software, services, features, content, and other products or services that link to or incorporate these Terms (collectively, the "Platform"). The Platform is operated by Fievana Inc. ("Fievana", "we", "us", or "our"). By accessing or using the Platform, creating an account, or otherwise indicating your acceptance of these Terms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform. If you are using the Platform on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" includes both you and that entity. These Terms apply to the maximum extent permitted by applicable law. Nothing in these Terms is intended to exclude, restrict, or waive any right or remedy that cannot lawfully be excluded, restricted, or waived.
You must be at least 16 years old to use the Platform. If you are under the age of majority in the jurisdiction where you live, you may use the Platform only with the permission and involvement of your parent or legal guardian where required by applicable law. By using the Platform, you represent that:
We may modify these Terms from time to time. When we make changes, we will update the "Last updated" date at the beginning of these Terms. Where appropriate, we may also provide notice through the Platform, by email, or by another reasonable method. Your continued use of the Platform after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law. If you do not agree with revised Terms, you must stop using the Platform.
Your privacy is important to us. Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy, which forms part of these Terms. You can review our Privacy Policy at: https://fievana.com/pages/policies/privacy The Privacy Policy describes, among other things, the categories of personal information we collect, the purposes for which we use it, the circumstances in which we disclose it, applicable retention practices, your privacy rights, and how to contact us about privacy matters. Nothing in these Terms limits rights or obligations that apply under applicable privacy legislation. Where the Platform or our service providers process personal information outside Canada, the Privacy Policy will describe the applicable cross-border processing arrangements and the safeguards we use, to the extent required by applicable law.
Some features of the Platform may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account, except to the extent that unauthorized activity results from circumstances for which you are not legally responsible. You must promptly notify us if you believe that your account has been accessed without authorization or that your credentials have been compromised. You may not:
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purposes. You may use the Platform only in accordance with these Terms and applicable law. You may not use the Platform to:
The Platform may allow you to submit, post, upload, transmit, publish, display, or otherwise make available content, including text, comments, reviews, photographs, videos, audio, links, graphics, suggestions, and other material ("User Content"). You retain ownership of your User Content. You are responsible for your User Content and for ensuring that you have all rights, permissions, licences, and consents necessary for you to submit and make that User Content available through the Platform. By submitting User Content, you represent and warrant that:
When you submit User Content to the Platform, you grant Fievana a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, transmit, display, perform, format, adapt, modify, and distribute that User Content solely as reasonably necessary to:
Some information and content you provide may be intended to be private or visible only to you or to specifically authorized users. Other User Content may be intended to be publicly accessible. You are responsible for reviewing the privacy and visibility settings associated with features you use before submitting information. Information intentionally submitted to a public area of the Platform may be visible to other users and may be indexed, copied, linked to, or shared by third parties. You should not post information publicly that you do not want others to see. Our Privacy Policy governs the collection, use, disclosure, retention, and protection of personal information regardless of whether that information is included in User Content.
We may, but are not obligated to, monitor, review, investigate, moderate, restrict, or remove User Content. We may remove, restrict, or disable access to User Content where we reasonably believe that:
Where the Platform provides reporting functionality, you may report content that you believe violates these Terms or applicable law. Reports should contain sufficient information for us to understand the concern and, where possible, identify the relevant content. We may take whatever action we consider appropriate based on the circumstances and applicable law. Submitting a report does not guarantee that content will be removed. False, malicious, or abusive reports may themselves violate these Terms.
Where the Platform permits reviews or ratings, you must provide honest opinions based on your genuine experience or knowledge. Reviews and ratings must not:
Except for User Content and Third-Party Content, the Platform and its original content, software, source code, designs, graphics, text, logos, trademarks, service marks, interfaces, databases, and other materials are owned by or licensed to Fievana and are protected by applicable intellectual-property laws. Nothing in these Terms transfers ownership of Fievana's intellectual property to you. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use Platform Content solely for your personal, non-commercial use and for the ordinary purposes for which the Platform is provided. You may not reproduce, distribute, publicly display, sell, license, modify, create derivative works from, or commercially exploit Platform Content except as expressly permitted by these Terms, by us in writing, or by applicable law. Third-party trademarks, logos, content, and other intellectual property remain the property of their respective owners.
The Platform may contain or display content supplied by third parties, including articles, photographs, videos, links, maps, advertisements, applications, software, data, and other material ("Third-Party Content"). Third-Party Content may be provided by publishers, users, advertisers, service providers, or other third parties. We do not necessarily endorse Third-Party Content. We do not guarantee that Third-Party Content is accurate, complete, current, lawful, reliable, or suitable for any particular purpose. You are responsible for evaluating Third-Party Content and deciding whether to rely on it. The Platform may also contain links to third-party websites, applications, or services ("Third-Party Services"). Your use of Third-Party Services is governed by the applicable third party's terms and policies. We are not responsible for the content, policies, availability, security, or practices of Third-Party Services. A link to a third-party website or service does not constitute an endorsement, sponsorship, or recommendation by Fievana.
Where the Platform displays news, articles, reports, maps, locations, statistics, recommendations, or other informational material, such information may be provided by third parties and may change over time. The Platform is not intended to provide legal, financial, medical, emergency, or other professional advice unless expressly stated otherwise. You should independently verify information before relying on it where accuracy is important. Fievana does not guarantee that information displayed through the Platform is complete, accurate, timely, or suitable for your particular circumstances.
The Platform may display advertisements from Fievana or third-party advertisers. Advertisers are responsible for the accuracy, legality, and content of their advertisements and for ensuring that they have all rights and permissions necessary to display their advertising materials. The presence of an advertisement on the Platform does not constitute an endorsement or guarantee by Fievana of the advertised product, service, advertiser, or claim. If you interact with an advertiser or purchase a product or service from an advertiser, the transaction is between you and the applicable advertiser unless expressly stated otherwise. Advertisers must comply with these Terms, applicable advertising laws, and any advertising policies or agreements applicable to them. We may reject, remove, or modify advertisements at our discretion.
If you provide us with suggestions, ideas, feedback, feature requests, or other comments about the Platform ("Feedback"), you agree that we may use that Feedback without restriction and without compensation or attribution to you. You retain ownership of any intellectual property rights you may have in Feedback, but you grant Fievana a perpetual, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit Feedback for any lawful purpose. You represent that you have the right to provide the Feedback to us.
If you access the Platform through a mobile application, Fievana grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the application on devices that you own or control, subject to these Terms and the applicable app-store terms. You may not:
If you obtain a mobile application through the Apple App Store, you acknowledge that these Terms are between you and Fievana and not Apple Inc. Apple is not responsible for the application or its content, maintenance, support, or warranty obligations except as required by applicable law. If you obtain the application through Google Play, the applicable Google Play terms also apply to your use of the application. The applicable app distributor may be a third-party beneficiary of provisions concerning the applicable mobile application to the extent required by the distributor's terms. Nothing in these Terms is intended to override any mandatory rights you may have under applicable law or the applicable app distributor's terms.
We may modify, suspend, restrict, or discontinue all or part of the Platform at any time. Features may be added, removed, changed, or replaced. We do not guarantee that the Platform or any particular feature will always be available. The Platform may be unavailable because of maintenance, upgrades, outages, technical failures, security incidents, third-party service failures, or circumstances beyond our reasonable control. We may also impose reasonable limits on storage, usage, bandwidth, or other aspects of the Platform. Nothing in this section limits any statutory rights that cannot lawfully be excluded.
You may stop using the Platform at any time. Subject to applicable law, we may suspend or terminate your account or restrict access to the Platform if we reasonably believe that:
Where account deletion functionality is available, you may request deletion of your account through the applicable Platform settings or by contacting us. When an account is deleted, we will handle personal information in accordance with our Privacy Policy and applicable law. Some information may be retained where reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, accounting, enforcement of these Terms, or other lawful purposes. Content that you previously made public may remain available in some circumstances, including where it has been copied, shared, incorporated into other content, or retained by other users.
We respect copyright and other intellectual-property rights. If you believe that material available through the Platform infringes your copyright, you may submit a written copyright complaint to: Copyright Agent Fievana Inc. 100 Main St E Unit 202 Hamilton, ON L8N 3W4 Canada Email: [email protected] Your complaint should identify:
Where appropriate and consistent with applicable law, we may suspend or terminate accounts associated with repeated or serious infringement of intellectual-property rights. We may also take other measures reasonably necessary to protect intellectual-property rights.
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of information and the Platform. However, no internet-based service can be guaranteed to be completely secure. You are responsible for using appropriate security practices, including maintaining the confidentiality of your account credentials and keeping your devices and software reasonably secure. You must notify us promptly if you become aware of unauthorized access to your account or a security vulnerability involving the Platform.
By using the Platform, you consent to receiving electronic communications from us where permitted by applicable law. These communications may include account notices, security alerts, service announcements, transaction-related messages, responses to inquiries, changes to the Platform, and other communications necessary to operate the Platform. Where applicable, you may not be able to opt out of essential service communications while maintaining an account. Marketing and promotional electronic communications will be sent in accordance with applicable law, including Canada's Anti-Spam Legislation ("CASL"). Where CASL applies, we will obtain and maintain consent as required, provide required identification information, and provide an unsubscribe mechanism. You may withdraw consent to receive marketing communications in accordance with the applicable unsubscribe mechanism or other lawful method. Withdrawal of marketing consent does not necessarily prevent us from sending non-commercial service communications that are necessary to operate your account or provide the Platform.
You agree that electronic acceptance, electronic records, electronic communications, and electronic signatures may be used to form and document agreements between you and Fievana where permitted by applicable law. You may request a copy of these Terms in a retainable format by contacting us. Nothing in this section waives any right or requirement that cannot lawfully be waived.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL PLATFORM CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, ACCURATE, COMPLETE, CURRENT, OR FREE FROM HARMFUL CODE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIEVANA DISCLAIMS WARRANTIES AND CONDITIONS THAT ARE NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENTNESS OF THIRD-PARTY CONTENT, USER CONTENT, ADVERTISEMENTS, OR INFORMATION PROVIDED THROUGH THIRD-PARTY SERVICES. WE DO NOT GUARANTEE THAT THE PLATFORM WILL MEET YOUR PARTICULAR REQUIREMENTS OR THAT CONTENT OR DATA WILL ALWAYS BE AVAILABLE. NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY, CONDITION, RIGHT, OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIEVANA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE PLATFORM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIEVANA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
You are responsible for maintaining copies of User Content and other information that you consider important. We may maintain backups as part of our ordinary operations, but we do not guarantee that every item of data will be recoverable from backup. Data may be deleted, corrupted, lost, altered, or become inaccessible due to technical failures, security incidents, user actions, third-party failures, or other circumstances. To the maximum extent permitted by applicable law, Fievana is not responsible for loss or corruption of User Content except where such responsibility cannot lawfully be excluded.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Fievana and its directors, officers, employees, agents, affiliates, and service providers from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable legal expenses arising directly from:
We may use third-party service providers to operate, maintain, secure, host, analyze, communicate through, or otherwise support the Platform. Examples may include cloud hosting providers, authentication providers, payment processors, analytics providers, mapping providers, content-delivery networks, email providers, customer-support providers, and security services. Our use of such providers is subject to our Privacy Policy and applicable agreements.
Fievana will not be responsible for delay or failure to perform an obligation caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, government action, internet or telecommunications failures, cyberattacks, failures of third-party infrastructure, power failures, or other events beyond our reasonable control. This section does not excuse obligations that cannot lawfully be excused.
These Terms and your use of the Platform are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. Nothing in this section limits any mandatory consumer-protection, privacy, or other statutory rights that apply to you.
We encourage you to contact us first so that we can attempt to resolve disputes informally. If you have a complaint or dispute concerning the Platform, please contact us using the information in the "Contact Us" section below and describe the issue and the resolution you are seeking. Where appropriate, we may attempt to resolve the matter informally before either party begins formal proceedings. Nothing in this section prevents either party from seeking urgent or injunctive relief where appropriate, from bringing a claim that applicable law permits to be brought before a court, or from exercising a statutory right that cannot lawfully be waived. Any dispute that is not resolved informally may be brought before a court of competent jurisdiction in Ontario, subject to any mandatory jurisdictional or consumer-protection rules that apply. Where applicable law permits the parties to agree to arbitration after a dispute has arisen, the parties may mutually agree in writing to submit that particular dispute to arbitration. Nothing in these Terms requires a consumer to arbitrate a dispute where applicable law gives the consumer a right to bring the dispute before a court. Nothing in these Terms prevents a consumer from exercising a right to participate in a class proceeding where such right cannot lawfully be waived.
Subject to applicable law, and where a court proceeding is properly brought in Ontario, the parties agree that the courts of Ontario will have jurisdiction over disputes arising from or relating to these Terms or the Platform. Where permitted by applicable law, the parties agree that proceedings may be brought in the courts located in Hamilton, Ontario. Nothing in this section prevents a court from determining that another jurisdiction is required or appropriate under applicable law.
No contractual limitation period is established by these Terms. Any limitation period applicable to a claim will be determined under applicable law, subject to any lawful agreement concerning limitation periods that may be separately entered into between the parties where permitted.
Nothing in these Terms is intended to waive, exclude, restrict, or limit any consumer, privacy, accessibility, employment, human-rights, copyright, or other statutory right or remedy that cannot lawfully be waived, excluded, restricted, or limited. If applicable law provides you with rights or remedies that are inconsistent with these Terms, those rights and remedies will prevail to the extent required by law.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect. If a provision cannot lawfully be enforced, it will be severed only to the extent necessary.
These Terms, together with the Privacy Policy and any other policies or agreements expressly incorporated into these Terms, constitute the entire agreement between you and Fievana concerning your use of the Platform, except where a separate written agreement applies. If you have entered into a separate written agreement with Fievana concerning a particular service, that agreement will govern to the extent of any conflict with these Terms.
These Terms do not create a partnership, joint venture, employment relationship, fiduciary relationship, franchise relationship, or agency relationship between you and Fievana. Neither party has authority to bind the other except as expressly provided.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise. Fievana may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, or other corporate transaction, or to an affiliate or successor, subject to applicable law.
Provisions that by their nature should survive termination of these Terms will survive termination, including provisions concerning intellectual property, User Content, Feedback, disclaimers, limitations of liability, indemnification, governing law, dispute resolution, and other provisions that are intended to survive.
We aim to make the Platform accessible to users with disabilities. If you experience an accessibility barrier while using the Platform, please contact us using the information below and describe the barrier you encountered. We will consider accessibility requests and respond in accordance with applicable law and our obligations.
If you have questions, concerns, complaints, or requests concerning these Terms or the Platform, you may contact us at:
Fievana Inc.
100 Main St E
Unit 202
Hamilton, ON L8N 3W4
Canada
[email protected]
[email protected]
[email protected]
We encourage you to contact us before commencing formal proceedings so that we have an opportunity to understand and address your concern.
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End of Terms of Service